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Changing back to Dollar $
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voodoo192uk View Drop Down
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    Posted: November 10 2011 at 6:31am
Hi
 
We have a slight issue with the system keep changing to Dollar ($) even tho in the appilcation its set to pound (£).
 
any idea why this is happening
 
Cheers
 
 
John McCallum 
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 7:34am
Post the steps to reproduce the issue and I will take a look.
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voodoo192uk View Drop Down
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Points: 53 		Post Options Post Options   Thanks (0) Thanks(0)   Quote voodoo192uk Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 7:55am
Hi,
 
This is showing in the add event section and also on the financial section
 
in the setup --> Application --> general
 
we have the currency format set to £ pound
 
Thanks in advance 
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 8:11am
Where specifically are you seeing dollar signs?
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voodoo192uk View Drop Down
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Points: 53 		Post Options Post Options   Thanks (0) Thanks(0)   Quote voodoo192uk Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 9:12am

Sorry under the fee's section of the add event, it was showing the £ sign at first but has now changed to the $ sign
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Log out and log back in. See if that resolves the issue.
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1) Which account are you logged on as (Master Administrator or which specific employee)

Once logged on you are click on DJ Event Planner -> Add Event

2) Where specifically are you seeing a dollar sign?
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djplum View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote djplum Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 10:27am
Hi

We are getting the dollar sign on anything that shows money (in the events and all in the financial tabs) it is showing the doller sign instead pound sign even though in the settings it is set to pound sign it is doing it on my account, John's account and the master account

Cheers

Adam Hulme
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 10:31am
Adam:

Support for DJEP is provided only to the Master Administrator. That appears to be John for your account. Don't be offended, but I am locking you out of the forum. John will need to be the point of contact for all support. Please have him post the steps to reproduce the issue.
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 10:40am
John:

I logged on using your employee account and was able to reproduce the issue. Look for it to be fixed in the next update (within a few days, if not sooner).

My apologies for the issue.
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 11:16am
Just pushed out an update to the djfinder.com domain accounts. Look for stand-alone domains to have the issue fixed overnight tonight.
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voodoo192uk View Drop Down
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this is now fixed thankyou for your support with this.
regards
 
John
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Points: 14092 		Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: November 10 2011 at 3:24pm
Good to hear!
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