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godjrob View Drop Down
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Joined: January 13 2017
Location: texas
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Direct Link To This Post Topic: E-Signature
    Posted: January 18 2017 at 11:12am
Can I get some help with e-signature, every time I copy and paste the e-signature link into the email and send it out all my clients and myself are receiving "Document does not exist. Error: Missing Date Value".
How can I fix this issue?
Thanks in advance.
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Joined: August 10 2003
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Direct Link To This Post Posted: January 18 2017 at 11:59am
What is the event id and document name?
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godjrob View Drop Down
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Direct Link To This Post Posted: January 18 2017 at 12:10pm
Event id: 353894

Document Name: Booking Contract
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Direct Link To This Post Posted: January 18 2017 at 12:15pm
It appears you have the document set to expire 14 days after the contract sent date. For event 353894 you do not have a date entered for the contract sent date. Therefore the document will not be displayed. You need to set the contract sent date for the event for the document to be esignable.
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godjrob View Drop Down
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Direct Link To This Post Posted: January 18 2017 at 12:25pm
Ok I've changed the expiration, how do I enter a date for the contract to be sent?
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Direct Link To This Post Posted: January 18 2017 at 2:10pm
What specifically does "changed the expiration" mean?
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godjrob View Drop Down
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Direct Link To This Post Posted: January 18 2017 at 2:29pm
got it working now! Thanks
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Direct Link To This Post Posted: January 18 2017 at 3:07pm
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This message indicates that support acknowledges the responses in this forum post and considers this issue fully resolved. This post helps keep track of which requests for support have been completed.
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remix1986 View Drop Down
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Joined: January 21 2016
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Direct Link To This Post Posted: February 09 2018 at 5:52pm
HEY EVERYONE I HNEED SOME HELP WITH E-SIGN CONTRACT. HOW DO I GET IT TO HAVE THEM SIGN ON THE AGREED & DATE SECTION BELOW OF CONTRACT AND NOT ON THE NAME SECTION ON TOP ITS ANNOYING. 
THANK YOU
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remix1986 View Drop Down
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Direct Link To This Post Posted: February 09 2018 at 5:55pm
OR DOES IT EVEN MATTER???
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remix1986 View Drop Down
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Joined: January 21 2016
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Direct Link To This Post Posted: February 09 2018 at 5:58pm
How do i get the proposal, contract, e-sign docs to have all pre filled info of customer. i am finding myself refilling them in and having to save them in too many steps. Is there a easier way what am I missing. thanks for the help.
P
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Direct Link To This Post Posted: February 10 2018 at 5:36am
If you properly integrate the appropriate merge tags into your email and document templates, everything will be pre-filled for you. Look for the merge tag wizard at the bottom of the edit document/email template pages. You would insert those into the template where you want the client/event values to appear.
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twist View Drop Down
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Joined: March 22 2016
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Direct Link To This Post Posted: May 17 2018 at 1:49pm
Hi, I'm having trouble inserting link for digital signatures into a document. I have been clicking E-signature tags, then selecting document link, but the merge tag I copy and paste does not give me any kind of link when I preview the document. 
How to integrate a working link into the template? 
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Direct Link To This Post Posted: May 17 2018 at 2:06pm
Please start a new forum thread with your question as the original question in this thread has already been answered.
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