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Request For Information Form

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3west View Drop Down
Valued Customer
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Joined: February 21 2017
Location: PA
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 3west Quote  Post ReplyReply Direct Link To This Post Topic: Request For Information Form
    Posted: August 28 2018 at 4:22pm
Hi there!

We have some custom questions set up in the Request for Information form. 

Under Inquiry Source, we have a drop down menu of options to select. 

When someone fill outs the form, we received the email with that info but when we add that event to the system, under booking info tab - the inquiry source is showing 'unknown'


Thanks for your help! 


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DJEP Support View Drop Down
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Joined: August 10 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: August 28 2018 at 4:54pm
You need to map it to result to the inquiry source field. Go here:

Log on to DJEP -> Website Tools -> Request For Information -> Questions -> Custom Questions -> Inquiry Source (other) -> Map To -> Inquiry Source
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