DJ Event Planner Support Forum Homepage
SIGN UP FOR ROUND TWO OF NEW SSL STANDALONE DOMAINS HERE
Forum Home Forum Home >

Support Forum - Monitored by DJEP Staff

> Pre-Sales Questions
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Email Verification Bug

 Post Reply Post Reply
Author
Message
tonylackie231 View Drop Down
Valued Customer
Valued Customer


Joined: July 01 2021
Location: Michigan
Status: Offline
Points: 2
Post Options Post Options   Thanks (0) Thanks(0)   Quote tonylackie231 Quote  Post ReplyReply Direct Link To This Post Topic: Email Verification Bug
    Posted: December 02 2021 at 10:55am
New poster here. I am attempting to verify my email address in order to configure the outgoing mail settings. 

I send the verification email to my address. click the link, which takes me to a page, when I click the button it brings me back to my DJ EP login screen and tells me that my email address has been verified. 

After wards I go back to the email settings and try to configure out going servers, and it tells me that I can't configure it until my email has been verified...although I have done the verification process about 7 times...still the same result. 

Does it take time to verify, I don't remember it taking this long the last time I verified my email?
Back to Top
DJEP Support View Drop Down
Official Support Staff
Official Support Staff


Joined: August 10 2003
Status: Online
Points: 46884
Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: December 02 2021 at 11:47am
It appears there was a coding error in yesterday's code update.

I just rolled out the fix to all accounts.

Try to resend the email verification now and see if it works as expected.
Back to Top
tonylackie231 View Drop Down
Valued Customer
Valued Customer


Joined: July 01 2021
Location: Michigan
Status: Offline
Points: 2
Post Options Post Options   Thanks (0) Thanks(0)   Quote tonylackie231 Quote  Post ReplyReply Direct Link To This Post Posted: December 03 2021 at 10:45am
thank you so much! It did correct itself, Much appreciated for the help!
Back to Top
DJEP Support View Drop Down
Official Support Staff
Official Support Staff


Joined: August 10 2003
Status: Online
Points: 46884
Post Options Post Options   Thanks (0) Thanks(0)   Quote DJEP Support Quote  Post ReplyReply Direct Link To This Post Posted: December 03 2021 at 10:46am
Thanks for letting us know about the issue.
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.109 seconds.